Part Returns

Overview

An RMA form issued from Load Rite Trailers, Inc is required to return merchandise. RMAs must be generated within 60 days of sale. Merchandise shipped in error will be allocated full credit (product price plus shipping) or replaced for free. Merchandise shipped as ordered and returned voluntarily is only eligible for product price credit. All goods must be returned in new and saleable condition. Special order merchandise cannot be cancelled or returned. To obtain an RMA form, please contact us at Returns@Loadrite.com. Please include your order number in your email.

Claims for a shortage in shipment must be made to Customer Service at Load Rite Trailers, Inc within 5 days of receipt of goods. All claims must be accompanied by a copy of the invoice.

Clearance items

Only regular priced items may be refunded. Clearance items cannot be refunded.

Shipping returns

To return your product, you should ship your product to:

Load Rite Trailers

265 Lincoln Highway

Fairless Hills, PA 19030

To expedite your refund, please include a copy of your RMA in the package.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at Returns@Loadrite.com for questions related to refunds and returns.